From concept to implementation, all of our products are created by Sweet & True staff at our Concord, CA facilities. Creating incredible skincare is our passion, and we love every part of the process! That is why none of our formulas or production processes are outsourced.

Our proprietary sugaring paste is manufactured in our Concord lab under the strict quality control and FDA standards for manufacturing practices. This ensures that each and every batch lives up to our professional standards and qualifications.

No, you don’t have to be trained by Sweet & True to order our products. You do have to be a licensed professional or a student to apply for a pro account to order the products. Our training is encouraged to ensure proper product knowledge and handling, we have lots of options!

Absolutely! Our products are perfect for waxing professionals. They are formulated to nourish the skin before and after sugaring, waxing, and other epilation methods. Many of our customers who provide waxing services appreciate our pre- and post-treatment products,strip sugar paste, and vajacial line for both the treatment room and at-home care. We also offer strip sugar paste and starter kits specifically designed for waxing professionals.

We are total plant geeks. We believe that creating 100% natural, organic skincare is equal parts science, intuition and creativity. Our layered formulating and extraction technique makes the botanical actives even more effective, for the best possible results. Keeping our formulas simple and plant based allows a higher concentration of active botanical ingredients to work with skin, rather than against it. 

We partner with leading chemists, herbalists and aromatherapists to use ethically­sourced botanicals and gentle active ingredients. The result is gentle, but powerful skincare containing clean ingredients that are scientifically­ proven to balance the skin.

The Sweet & True Collection is formulated without parabens, sodium laurel sulfates, denatured alcohol, synthetic fragrances, endocrine disruptors, carcinogens, or toxic chemicals of any kind. We use organic plants, cold pressed oils, distillates and food grade preservation systems whenever possible. Each botanical ingredient is selected with intention and purpose to best serve your clients’ skin and overall health.

100%. We do not test on animals. We firmly believe in the safety of our formulas and thoroughly test our products on ourselves before conducting rigorous clinical testing.

Body Sugaring is an all natural, much less abrasive form of hair removal containing only sugar, lemon and water. The treatment is performed using a ball of this paste that looks like thick honey. The paste is applied by hand and molded into the hair follicle. With a quick flick of the wrist, the paste & hair are removed in the same direction of growth making it less irritating, smoother and longer lasting than traditional waxing with much less discomfort. Clients will still feel a slight sting from the root of the hair being removed from the tiny pore but there will not be that lasting burning sensation experienced when using a resins based wax that grabs live skin. 

The earliest references to hair removal came from the ancient civilizations of Egypt and Greece. Hair on the body was considered to be unclean by the upper class. Possibly through a fortuitous accident, the method of using Sugar for hair removal treatments was developed.

• Less waste
• Less mess
• Less expense professionally
• More profit (sugaring cost less to perform due to supplies & you generally charge 2-20$ more per service, depending on the body part)
• More happy loyal clients
• More desirable by an employer or client

• 100% Natural
• No Chemicals or Resins
• No Sticks or Strips. No Chemical Solvents
• 100% Sanitary-No Double Dipping  (side note:STD’s can be passed through wax pots)
• No Ingrowns. No irritation
• Never hot so it will never burn the skin
• No Lifting - Sugaring only adheres to dead skin and hair
• Longer Lasting, Smoother Results
• Ideal for the most sensitive skin and areas of the body
• There is a lot of competition in our industry. In order to set yourself apart from everyone else, build your clientele and prosper, you must provide the latest, greatest, cutting edge treatments available. This skill, when perfected and performed efficiently, will provide that for you. Sugaring is now becoming the industry standard for hair removal and provides far superior results compared to any other method of epilation. It helps foster a fiercely loyal clientele! Clients and employers alike, will value you having this knowledge.

When stored properly our paste can be fully effective and safe to use for up to 24 months. Always store paste in a cool, dry place and make sure the lid is tightly sealed. Once paste is open the chances of moisture or air getting in is higher which can alter the consistency and appearance. Always be aware of how it’s stored and when it’s opened to get the best results.

Sugaring paste is sensitive to humidity, temperature, air flow and many other factors. Always remember to adjust paste selection and warmer temps throughout the seasons to ensure proper paste consistency. You can always email brady@sweetandtruesugaring for paste troubleshooting.

Our warmers lights are designed to turn off when the warmer has reached the selected temperature.

To heat your paste fully through to the desired temperature will take between 30-60 minutes depending on the level you turn it to and type of paste used. The softer the paste the lower the setting should be and vice versa. Paste is meant to be warmed not melted, always check your paste as its warming to adjust as needed. Take into consideration your room temp and humidity when choosing desired warmer temp.

You’re in luck! Sweet & True Sugaring Co. provides beginning and advanced sugaring certificate courses. Check out our Education Page for a list of approved educators and classes.

Once you receive a certificate we will continue to help you succeed in building a successful sugaring practice by sharing the knowledge and tips that have made us recognized experts. We do so through webinars, videos, newsletters and in­-person classes on marketing, business management, service enhancements and knowledge about natural and holistic skincare.

Licensed estheticians and cosmetologists can get certified. Students are welcome upon showing proof that they are enrolled in an esthetics or cosmetology program.

Everyone learns at different speeds. The most important approach is to practice, practice, practice immediately after your certification class so that you don’t forget all the important tips and tricks. Our instructors are here to provide the support you need after the certification class to ensure your growth and development. If you’re feeling motivated, sugaring techniques can be picked up in as quickly as a few weeks!

If you want to take one of our more advanced classes and have basic training from another company we can always be flexible to get you into a class that can enhance your current skills. Email Brady (brady@sweetandtruesugaring.com) with a video of technique and where you were previously trained for approval to move into a more advanced class.

Free shipping is available in the continental United States for orders of $499 or more. Discounted options are available to the Hawaiian island. 

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

It depends on where you are. Orders that are in stock usually ship within 1-4 business days via UPS or USPS from Concord, CA to addresses mainly throughout the United States, Canada and the Caribbean. If you want us to expedite your order, please include your request in the order notes, email care@sweetandtruesugaring.com or select the appropriate shipping method at check out. Orders can be picked up locally from our Concord, CA location, you will be notified when your order is ready.

We stand by our product quality, and want you to receive only the best. Defective products may be returned or replaced within 10 days of delivery. We will issue a refund minus a 10% restocking fee and shipping charges.